10 Tips on How to Work with a Migration Agent

  1. Get your agent to give you an outline

It is important that your agent offers you a clear outline of the application process from the outset and this will include a timeline for each stage of the visa application.  Your agent will let you know what is required of you including a document checklist.

  1. Submit the requested documents in good time

Please ensure you submit your documentation in good time, rather than leaving it to the last minute.  Lack of supporting evidence could delay the submission of your application.

  1. Be clear and upfront with your agent

All information you supply to your agent must be both accurate and authentic.  False information could seriously affect your application. This applies to any information relating to your personal documents, academic, professional or trade qualifications and health and character information.

  1. Be aware of deadlines

You should be informed of all deadline dates before and during your application process.  Keep notes of all deadlines and set yourself reminders. Deadlines are very rarely altered. Applicants with a critical birthday (for example where turning a certain age may affect your points) should be particularly aware of this.

  1. All contact between yourself and your agent should be in writing

It is your agent’s responsibility to keep a record of any correspondence or contact between yourselves. This will also serve as evidence should any disputes arise during your application process.

  1. Inform your agent if your circumstances change

If for any reason your circumstances change and you’re concerned they may affect your application, you will need to check in with your agent for advice on how to proceed.

  1. Stay informed and updated always

Your agent should keep you updated at regular intervals during the course of your application, whether you are at document gathering stage, skills assessment stage or the actual visa submission. You can also request further information and status update. It is also your right under the Data Protection Act (GDPR) to request any information regarding your personal details.  

  1. Be aware of costs and fees

Your agent should give you a clear breakdown of the costs and fees you will be expected to pay from the outset.

  1. Make sure to check all details

If at any point you fear something has gone wrong, or a mistake has been made in your application, you will need to first check all paperwork and communications between yourself and your agent.  Once you’re clear on where the problem lies, ask your agent to go over them in detail in order to rectify them promptly.

  1. Getting the result you want

No migration agent can ever offer you a 100% successful application guarantee.  However, the odds of achieving this are greatly increased if you have a good working relationship with your agent, and you have submitted accurate information on time. If you’re having trouble while researching emigrating to Australia why not speak with one of our registered migration agents?  

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What Our Clients Say

  • Now that I have scraped myself off the ceiling following the exciting news regarding my VISA grant I received on Friday, I just wanted to pass on my thanks for your part in making all of this possible. A number of years ago I had a phone consultation with another company (didn’t know about OE at the time) and came away disheartened as there thoughts on my success at this was far from favourable. Yet on conversation with Laurence he stated to me that I could get a visa without state sponsorship and it would take 7 months and that I should be wary of the IELTS test. If I have my dates correct it took about 9 months but would have been 7 were it not for the IELTS test! Again, your patience support and effort were greatly appreciated and I have passed on this experience to a number of friends who are also thinking of making the move and that they should use OE.
    – Graeme and family, Australia
  • We have arrived in Brisbane safely, goods and all!! Been here since September and loving it so far. Thankfully our house was not damaged in anyway by the floods, although we have been involved in Volunteering to help clean up after the floods (that was an experience!). Thanks again.
    – Elaine, Kevin and Kim Lawrence, Brisbane, Australia
  • Thank you so so much and everybody at OE for everything. We are over the moon! We are all in shock and there are tears! Thank you again.
    – Warren Baldwin-Jones, Canada
  • We have all settled in well in Oz. We have now been here a year and loving it. Thanks.
    – Simon & Gillian Vamplew, Australia
  • Currently we have been staying in Thailand since before Christmas and in 5 weeks we travel to Australia to arrive at the same time as our personal effects. We can’t wait! Again – many thanks to everyone for everything!
    – Maxine Warhurst & Family, Australia
  • Thanks so much for all of your help and support with my application. Everyone there has been so responsive every time we’ve contacted you, it really does make a difference. I should refer our estate agent back in Edinburgh to you for some tips on customer communication! And we certainly would recommend to anyone thinking of making the move to contact the team at OE.
    – James Cooke, New Zealand
  • We’ll keep you updated about how we get on but for now Lin and I would like to sincerely thank you, Richard, Magda and everyone else at OE who have made the process of getting our visas so straightforward for us. You are all so professional and we have felt at every stage that we are in the best hands possible. Your customer service is truly outstanding!
    – Scott McKenzie, Australia
  • Thank you so much to all at OE, yourself and Lawrence can you send the gratitude to Mark too, it is only just becoming real, we are so pleased.
    – Christopher Barber & Jayne Harris, New Zealand
  • Currently we have been staying in Thailand since before Christmas and in 5 weeks we travel to Australia to arrive at the same time as our personal effects. We can’t wait! Again – many thanks to everyone for everything!
    – Maxine Warhurst & Family, Australia
  • Our emigration to Australia is going great so far thanks. Thank you for all your help.
    – Lynn McBride & Family, Australia
  • All going well. Thank you, after all the work that was put in from your office with regards our emigration we cannot thank you enough, again many thanks for everything!
    – Michael Coombes, Australia
  • They explained each process of the application and kept us up-to-date on what was happening at each stage; telling us when we needed to be doing things and in what order – they made the whole process very straight forward.

    Real Life Melbourne Magazine Feature (PDF 965KB)
    – The Colberts, Melbourne, Australia
  • Thank you, thank you, thank you. I am so pleased and there have been a few tears this morning, including my family. Phew! Superbly professional.
    – Karen Johnson, Canada
  • Things are working out really well for us in NZ and I am more than happy for my comments to be posted on your website, I meant what I said regarding my positive view of your company and I would like people to know. There are so many companies offering the same kind of service, it’s hard to know who to trust and we had OE recommended by a friend and I would recommend to anyone without a second thought.
    – Sam Whittam, New Zealand

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