Privacy Policy

Introduction

This website is operated by Overseas Emigration Limited (“we”, “us” and “our” below). We are committed to a policy of protecting the rights and privacy of individuals, including members, in accordance with the General Data Protection Regulation (GDPR) and domestic UK data protection legislation (“the Data Protection Legislation”).This statement sets out our privacy policy and explains what we do with the personal information that we collect from our users.  Please read the following to understand our views and practices regarding personal information.  If you have any questions or concerns regarding this statement, you should contact us using the details given at the end of this statement.

Please note that this policy applies only to our website and not to the web sites of other organisations to which we may provide links.  We are not responsible for the privacy policies or practices of such third party sites and you should make your own enquiries in respect of them.

Collection of your information

We will collect personal information if you register for our services, or if you make an enquiry. The personal information which you may provide can include your name, mailing address and email address.

We may also collect personal information from you when you access the website for auditing usage of the site and for general administration purposes. The information we may collect will comprise some or all of the following: your name, address, telephone e-mail address, IP address and post code.  

We may in some cases collect information about you that may not be personal data. For example the type of Internet browser you are using, the type of computer operating system you are using, and the domain name of a website from which you linked to our website.

 

Use of your information

We may use your personal information to identify you as a Client, to process payments, to update our records and to generally manage your visa application or other dealings with us.  We will also use the information we collect to track and monitor the usage of our website and help us understand the patterns of site visitors. This will help us operate the site more effectively, identify what sort of information is of interest to our users and assist us in business processes such as accounting, marketing and record keeping.

In addition, we may also use your personal information for the following purposes:

 

Keeping in touch

We will contact you from time to time with client service announcements on subjects such as new products or services, planned outages affecting the service provided, changes to our terms and conditions or other relevant information.

You will also be able to receive advance pricing change alerts, with a choice of frequency.

We would also like to email our newsletter to you. This includes news regarding our website which may be of interest to its users. If you wish to receive this, please tick the check box when registering for the service. We have a firm commitment to protecting your privacy and security as our user. You can unsubscribe from the newsletter at any time by contacting us at the address below.

We may also contact you in regard to relevant surveys, or in connection with competitions which we may run for Clients.

 

Retaining your personal information

Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:

 

Third parties

We may share your personal information with third parties but only in the strictly limited circumstances set out below:-.

–  In certain circumstances we may share your personal information with affiliated companies and service providers who perform functions on our behalf such as our internet service provider. These third parties must at all times provide the same levels of security for your personal information as us and will be bound by a legal agreement to keep your personal information private and secure.

–  We may also supply your personal information to government bodies and law enforcement agencies but only: if we are required to do so by the requirements of any applicable law; if in our good faith judgment, such action is reasonably necessary to comply with legal process; to respond to any claims or actions; or to protect our rights or those of our customers and the public.

 

Cookies 

Please refer to our Cookie Policy.

 

Security

We are committed to protecting the privacy of your personal data. We use appropriate standards of technology and operational security to protect personal information including a secure server and network firewall connection.  Operationally, access to personal information is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information.

 

Internet

The Internet is inherently insecure. Personal information submitted by means of the Internet may be vulnerable to unauthorised access by third parties. Submission of personal information using the Internet is at your own risk. We will take reasonable and appropriate technical measures to ensure that your personal information is stored in a secure manner. However, we shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent or other illegal acts of a third party, such as ‘Hacking’. Any transmission of personal information on or through the use of our website is at your own risk

 

Transmission of data overseas

In certain circumstances, we may transfer your personal information to countries outside the European Economic Area. This may include circumstances where we use service providers who are based outside the EEA or who use “cloud” infrastructure which means that their servers are based all over the world. Where we transfer your information to companies outside the EEA, we will make sure it’s protected in a manner that is consistent with how your information will be protected by us. This can be done in a number of different ways for instance:

In other circumstances the law may permit us to otherwise transfer your information outside the EEA. In all cases however, we will ensure that any transfer of your information is compliant with the Data Protection Legislation.

 

Your rights

You have a number of legal rights in relation to the information that we hold about you, including:

This does not provide an absolute “Right to be forgotten”. Where the personal data in question has been disclosed to a third party, we will inform them about the erasure of the personal data, unless it is impossible or involves disproportionate effort to do so. Personal data will be erased by removal from our internal and cloud servers.

You also have the right to make a complaint with the Information Commissioner at www.ico.org.uk if you think that any of your rights have been infringed by us.

All requests will be dealt with in your own merit, and in accordance with the Data Protection Legislation guidance.

Should a data breach occur, we have compliant procedures in place to investigate and report the matter to the Individual. In the event of a breach, it will be reported to you within 72 hours of discovery. A record of any breaches will be kept by the company.

You can exercise your rights by contacting us using the details set out in the “Contact Address” section below.

 

Changes to the privacy policy

We reserve the right to modify or amend this privacy policy at any time and for any reason. Details of any changes will be posted at the top of the privacy policy web page.

 

Contact Address:

Overseas Emigration Limited

19a Graham Street,

Edinburgh,

EH6 5QN

 

Company Number SC215661

 

Email    info@my-oe.com

Website www.overseas-emigration.co.uk

           

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